TERMS AND CONDITIONS

Pretty Creative — Terms & Conditions

Last Updated: 11.20.2025

Welcome to Pretty Creative Company. By accessing or using this website (the “Site”), purchasing digital products, booking services, or engaging with our agency, you agree to the following Terms & Conditions. Please read carefully before using this Site or entering into any agreement with Pretty Creative.

If you do not agree with these Terms, please discontinue use of this Site.

1. Use of This Site

You agree to use this Site for lawful purposes only. You may not:

  • Copy, reproduce, modify, or republish any content without written permission.

  • Attempt to interfere with or gain unauthorized access to the Site or its systems.

  • Use Site content for commercial purposes without a license or agreement.

All text, graphics, logos, copywriting, design elements, and branding are the intellectual property of Pretty Creative™ and protected by copyright laws.

2. Services & Client Agreements

By booking or entering into a service agreement with Pretty Creative™, you acknowledge:

  • A written proposal, service agreement, or invoice outlines the scope of work.

  • Any additional requests outside of scope may incur additional fees.

  • Timelines depend on client communication, responsiveness, and submission of required materials.

  • Pretty Creative™ reserves the right to decline projects at its discretion.

Work begins only after agreements are signed and deposits (if applicable) are received.

3. Payments, Deposits & Refunds

Payments

Payment terms will be outlined in your proposal or invoice. Late payments may result in production delays, paused work, or additional fees.

Deposits

Deposits are non-refundable and secure your project slot.

Refunds

Due to the nature of creative services and digital products, all sales are final.
Refunds are not offered once work has begun, files have been delivered, or digital items have been accessed.

If Pretty Creative™ is responsible for a delay or issue, corrective steps will be taken in good faith.

4. Cancellations & Rescheduling

If you need to cancel a project or session:

  • Notification must be provided in writing.

  • Deposits are non-refundable.

  • If work has already begun, payment for completed work will be due.

Pretty Creative™ reserves the right to terminate a project due to non-payment, lack of communication, or inappropriate client behavior.

5. Project Deliverables

All deliverables (designs, documents, strategies, copy, branding materials, digital files, etc.) are provided in the formats outlined in the agreement.

Pretty Creative™ retains ownership of all work until full payment is received.

Clients receive usage rights as specified (often commercial use, marketing use, or non-transferable license unless otherwise noted).

Unapproved redistribution, resale, or replication is prohibited.

6. Digital Products, Templates & Downloads

For any digital product purchased:

  • All sales are final.

  • Products cannot be resold, shared, or redistributed.

  • You may use templates for your business but may not claim them as your own design.

  • Pretty Creative™ is not responsible for software compatibility issues or user errors.

Unauthorized distribution may result in legal action.

7. Client Responsibilities

Clients agree to:

  • Provide timely feedback, approvals, and materials needed for the project.

  • Keep communication professional and respectful.

  • Ensure they have rights to any content they provide (photos, fonts, logos, etc.).

Pretty Creative™ is not liable for delays caused by lack of client responsiveness.

8. Intellectual Property & Licensing

Unless otherwise stated:

  • Pretty Creative™ retains ownership of design files, strategies, drafts, and proprietary processes.

  • Final deliverables are licensed—not sold.

  • Licensing terms depend on the project scope (branding, design, copywriting, etc.).

Unauthorized reproduction, resale, or transfer of work is strictly prohibited.

9. Limitation of Liability

By using the Site or engaging with Pretty Creative™, you agree:

  • Pretty Creative™ is not liable for business losses, revenue changes, or subjective outcomes related to strategy or creative work.

  • Results from marketing, branding, or consulting services are not guaranteed.

  • You assume full responsibility for how you use any deliverables, strategies, or recommendations.

Pretty Creative™ is not liable for technical issues, third-party platforms, software updates, or integration failures.

10. Confidentiality

Both parties agree to keep project details, proprietary information, and private correspondence confidential unless otherwise approved in writing.

11. Third-Party Tools & Links

Pretty Creative™ may recommend or integrate third-party platforms, tools, or software.

We are not responsible for:

  • Pricing changes

  • Platform outages

  • Errors caused by third-party tools

  • Privacy practices of external websites

12. Privacy

Your privacy is important to us. By using this Site, you agree to the terms outlined in our Privacy Policy, which explains how personal data is collected, used, and protected.

We do not sell or share personal information with third parties outside what is necessary to provide services.

13. Modifications to Terms

Pretty Creative™ reserves the right to change or update these Terms & Conditions at any time.
All changes are effective immediately upon posting.

14. Contact Information

For questions regarding these Terms & Conditions, please contact us.